Q: How To Upload Images To “My Vault”?

You can upload images to your vault from the Projects page inside the members area. Once logged in, click on your name at the bottom left of the page and on Projects. Click on the three dot icon at the top of the specific Project that you want add images for and select Media Vault. <img src="https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/vault-1_ndxqh5.png" alt="" /> Then, click the My Vault tab and click on the Choose an image button. <img src="https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/vault-2_6jgu3e.png" alt="" /> Finally, select an image from your computer and click on the Add button. Your image will then be uploaded to your vault and you will be able to insert it directly from the editor in the Content Generator and Content Editor tools.

Q: How Can I Delete My Account?

You can delete your account from your Profile page inside the members area. Once logged in, click on your name at the bottom left of the page and on Profile. Then, scroll down until you reach the Delete Account section and click on the Delete Account button. <img src="https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/delete-1_5kg80f.png" alt="" /> ||| IMPORTANT: Deleting your account is permanent and can't be reversed. Once your account is deleted, all of its resources and data will be permanently deleted. Before deleting your account, please download any data or information that you wish to retain. Please note that deleting your account does NOT automatically cancel your subscription. If you have an active subscription with us, we highly recommend that you cancel it before you delete your account.

Question 1

How To Create A WordPress Application Password?

Accepted Answer

An Application Password is a securely generated key that allows you to connect a 3rd party service like Wordze with a WordPress site.

To create a WordPress Application Password, log into the WordPress site with the admin login details. Once logged in, go to the Users section and click on Profile. Then, scroll down to the Application Passwords section, enter a descriptive name for your Application Password in the New Application Password Name field, like "Wordze" for example, and click the Add New Application Password button. Copy the Application Password and store it in a safe place. You may now use the Application Password to authenticate Wordze with the WordPress site.

|| IMPORTANT: Once you exit the Profile page in WordPress, you will not be able to access the Application Password again, so be sure to save the password somewhere safe.

You can refer to this video for more information on how to create a WordPress Application Password.

Question 2

How To Connect My WordPress Site?

Accepted Answer

Once logged in to Wordze, click on your name at the bottom left of the page and select Sites.

On the Your Sites page, click on the New button at the top right of the page.

Fill the Site Name, Site URL and Project.

Note that for the Site URL, this should be the WordPress Address (URL) that you have set in your WordPress settings as shown in the image below.

In WordPress, using your WordPress Administrator account, create a WordPress Application Password. If you do not know how to create a WordPress Application Password, you can refer to this article for more information on how to create a WordPress Application Password.
In WordPress make sure that in addition to the Administrator user, you have another user created with the role of either Author or Editor, as there must be a user with one of these roles for Wordze to be able to connect and publish articles to your WordPress site.

![](https://storage.crisp.chat/users/help

Question 3

How To Upload Images To “My Vault”?

Accepted Answer

You can upload images to your vault from the Projects page inside the members area.

Once logged in, click on your name at the bottom left of the page and on Projects.

Click on the three dot icon at the top of the specific Project that you want add images for and select Media Vault.

Then, click the My Vault tab and click on the Choose an image button.

Finally, select an image from your computer and click on the Add button. Your image will then be uploaded to your vault and you will be able to insert it directly from the editor in the Content Generator and Content Editor tools.

Question 4

Is There A Free Plan?

Accepted Answer

No, there is no free plan. This is due to the nature of our service which, regrettably, is susceptible to various forms of misuse and abuse.

However, we have a 30-day money back guarantee, which means you can try Wordze for 30 days and if you find that it isn't quite what you need, you can get a refund as long as you let us know within the first 30 days.

Simply open a ticket on our help desk and submit your refund request.

Question 5

How Can I Delete My Account?

Accepted Answer

You can delete your account from your Profile page inside the members area.

Once logged in, click on your name at the bottom left of the page and on Profile. Then, scroll down until you reach the Delete Account section and click on the Delete Account button.

||| IMPORTANT: Deleting your account is permanent and can't be reversed.

Once your account is deleted, all of its resources and data will be permanently deleted. Before deleting your account, please download any data or information that you wish to retain.

Please note that deleting your account does NOT automatically cancel your subscription. If you have an active subscription with us, we highly recommend that you cancel it before you delete your account.

Question 6

How To Update My Account’s Profile Information?

Accepted Answer

You can update your account’s profile information from your Profile page inside the members area.

Once logged in, click on your name at the bottom left of the page and on Profile. Then, update your name and/or email address and click on the Save button.

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