How To Get A Refund?
To get a refund, please get in touch with our support team. Log in, click on your name at the bottom left of the page and on Need Help?.
![](https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/need-help_15wg907.png)
Then, select Contact the billing department as a reason, enter a subject and message and click on the Send button.
![](https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/need-help-2_1ene3lq.png)
IMPORTANT: Wordze offers a 30-day refund period on first time orders and 7-day refund period on rebills. Paid access time or credits which you missed to use are not eligible for refund.
![](https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/need-help_15wg907.png)
Then, select Contact the billing department as a reason, enter a subject and message and click on the Send button.
![](https://storage.crisp.chat/users/helpdesk/website/b9f735e597e06800/need-help-2_1ene3lq.png)
IMPORTANT: Wordze offers a 30-day refund period on first time orders and 7-day refund period on rebills. Paid access time or credits which you missed to use are not eligible for refund.
Updated on: 25/03/2024
Thank you!